Frequently Asked Questions

The duration can vary depending on the extent of the damage and the size of the affected area. On average, it can take anywhere from a few days to a couple of weeks. We'll give you a clearer timeline after our initial assessment.

While it’s possible to handle some minor water issues on your own, significant water damage often requires professional equipment and expertise, which can be provided by our specialists. For best results and peace of mind, it’s generally a good idea to leave water extraction and remediation to the pros. We're here to ensure the job is done thoroughly and safely.

Honor Restorations provides warranties on all our restoration work, giving you peace of mind knowing that your home is in good hands.

Yes, we do. We understand that water damage and other emergencies can happen at any time, which is why we offer 24/7 emergency remediation services.

Specialized water damage repair deals with tricky and tough water damage problems that need advanced techniques and equipment to fix.

If possible, stop the water source, move valuables to a safe location, and avoid areas with standing water. Our team will handle the rest.

Moisture mapping provides precise, real-time data on moisture levels across different areas, helping to identify hidden moisture pockets that might not be visible to the naked eye. 

Water damage infrared scanning, or thermography, uses thermal imaging cameras to detect temperature variations in your walls, floors, and ceilings.

The duration of specialized water damage repair depends on the extent of the damage and the complexity of the issues involved.

We offer 24/7 emergency packout services, ensuring that we respond to your call within hours, minimizing damage to your belongings.

Yes, we can! We have the expertise and specialized techniques to clean and restore electronics, like computers and TVs, as well as important documents and photos. 

You don’t need to prepare anything; our team will handle everything, from inventory to packing, ensuring your items are safe and secure.

When it comes to furniture, we start by assessing the type of material and the extent of the damage. We then use appropriate cleaning techniques, which might include deep cleaning, drying, and repairing.

You should call a contents packout company as soon as you experience significant damage to your home, like from a fire, flood, or major water leak. We’ll help pack, transport, and store your items safely while the restoration work is being done.

Yes, most fire-damage laundry services are covered by insurance. We work directly with your insurance provider to ensure a smooth and hassle-free claims process.

It's important to use specialized solutions on items affected by fire. However, professional cleaning may be required for delicate or heavily damaged items.

Separate fire-damaged items from other textiles, avoid using water or cleaning agents on them and store them in a cool, dry place until our team can assess them.

Yes, we do. We provide comprehensive laundry services specifically for fire-affected items. 

It’s important to start with pre-treating fire-damaged clothes to remove as much soot as possible. However, we recommend calling professional cleaning services like Honor Restorations to ensure your clothes are restored properly.

In some cases, it may be safe to stay in your home during restoration, but this depends on the extent of the smoke damage.

Yes, smoke damage can cause several health risks. Smoke particles and soot can irritate the respiratory system, aggravate asthma, and cause other health issues.

Open windows to ventilate the area and avoid using any electronics or appliances that may have been affected by smoke. It’s best to avoid DIY cleanup to prevent further damage.

To remove cigarette smoke from walls, start by cleaning them with a mixture of warm water, white vinegar, and a little bit of dish soap. If the smoke smell persists, you may call a professional service like Honor Restorations for effective cleaning.

You should call a smoke damage restoration service as soon as possible after a fire. Time is of the essence when it comes to smoke damage restoration.

You may consider using air purifiers with HEPA filters to help remove lingering odors after a fire. For more serious cases, it is best to call a smoke cleaning company like Honor Restorations to effectively clear smoke from the house.

Yes, we work closely with insurance companies to assist with smoke damage claims.

To remove the smoke smell from the house, start by cleaning surfaces with vinegar and water solution to neutralize the smell. Afterward, call a smoke remediation company like Honor Restorations to thoroughly remove the smoke smell.

A quick explanation of soot damage and its effects is that it happens when tiny particles from smoke settle on surfaces after a fire. Soot can be harmful to your health, especially if you have respiratory issues, so it's important to deal with it quickly.

You should call soot removal experts like Honor Restorations as soon as possible. The sooner we can start cleaning, the better the chances of preventing permanent damage

Getting rid of soot and odors requires a thorough process, so we recommend contacting a soot and odor removal company like Honor Restorations to deal with the problem effectively.

For quick and effective odor removal, we use a combination of air scrubbers, ozone treatments, and thermal fogging.

Our process begins with a detailed assessment of the damage. Afterward, we remove soot, deep clean the area, and eliminate any remaining odors to bring your property back to normal.

We recommend clearing the area of any personal belongings and ensuring easy access for our technicians. If you have specific concerns, our team will guide you through the preparation process.

Mold investigation is essential because it helps us identify the full extent of the mold problem, including any hidden growth that may not be visible. 

Yes, if mold is not properly contained during removal, it can spread to other areas of your home through the air. That's why an emergency restoration company like Honor Restorations focuses on effective containment to stop mold in its tracks.

Yes, containment is crucial for any mold damage repair to ensure the mold doesn't spread during the removal process.

If you suspect mold but haven't seen it, it's best to call an emergency restoration company like Honor Restorations to perform a thorough investigation.

Please ensure that the area is accessible and that any necessary paperwork, such as insurance documents, is available for our team.

If you're a property owner and discover structural damage, it's important to act fast. Reaching out to restoration specialists like Honor Restorations helps ensure the damage is quickly assessed and taken care of.

Emergency building restoration after fire damage typically involves securing the property, assessing structural damage, and cleaning up debris.

Yes, our restoration specialists are equipped to handle even extensive fire damage.

We understand the urgency of fire damage, so our team is prepared to respond quickly. We start emergency building restoration as soon as it's safe to enter the property.

Yes, we provide 24/7 emergency water damage services. Whether you’re dealing with a sudden flood or a serious leak, our team is ready to respond quickly to minimize damage and get your business back on track.

We address flood-damaged areas by first conducting a thorough inspection to assess the extent of the damage. Then, we use advanced equipment to extract water and begin the drying process, followed by cleaning and restoring affected areas to ensure minimal disruption to your business.

If you encounter sewage backups, it's important to address the issue immediately due to health risks and potential damage. Contact us immediately so we can handle sewage backups properly and efficiently.

We start by identifying the source of the water leak and fixing it to prevent additional damage. Next, we focus on removing any standing water, drying out the affected areas, and repairing any damage to restore your commercial building to its original condition.

As a dedicated water damage restoration company, we offer expertise in handling various types of water damage, from floods and leaks to sewage backups. 

We recommend calling for smoke damage repair as soon as possible after the fire or smoke incident.

Cleaning up smoke damage yourself is not advisable. It's best to leave it to professionals like Honor Restorations to handle the cleanup safely and effectively.

While we handle most of the work, it’s helpful to ventilate the property if safe to do so and document the damage for insurance purposes.

The first step is to ensure your safety and the safety of those around you. Afterward, contact a professional smoke damage restoration service such as Honor Restorations to address the damage efficiently.

Yes, we offer fire prevention consultations, including smoke alarm installation and fire extinguisher placement.

Yes, we do. Our team specializes in smoke damage cleanup and restoration.

The duration of carpet cleaning depends on the size of the area and the cleaning method used. On average, it can take 1-3 hours.

Remove any furniture from the area to be cleaned and ensure pets and children are kept away during the cleaning process.

You can definitely clean your carpets yourself with a rental machine or home carpet cleaner. However, for deep cleaning and removing tough stains, hiring a professional is usually more effective. 

Yes, professional carpet cleaning can help remove odors, especially if they’re caused by dirt, spills, or pet accidents. 

Most commercial carpet cleaner solutions and products are safe for children and pets, especially if you opt for eco-friendly or non-toxic cleaning solutions.

Biohazards are biological substances that pose a threat to human health or the environment. This includes bodily fluids, bloodborne pathogens, and other potentially infectious materials.

You might need biohazard cleanup services in situations involving crime scenes, accidents, medical waste, or any incidents that involve harmful substances. 

Ensure the area is secured and limit access to prevent exposure. Contact Honor Restorations to handle the cleanup process professionally.

We follow strict protocols for biohazard disposal. Our trained professionals use specialized equipment and protective gear to clean, disinfect, and properly dispose of these materials according to industry regulations and health guidelines.

The duration of biohazard cleanup varies depending on the severity and size of the contamination.

Yes, our team takes great care to protect your property during the cleanup process. We use advanced techniques and equipment to ensure that the area is restored to a safe and clean condition without causing additional damage.

To get a quote, simply reach out to us with details about the incident and the extent of contamination. We’ll assess the situation and provide a customized estimate based on the specific requirements of the cleanup.

We recommend clearing the affected areas of any personal items and informing us of any specific concerns before our team arrives.

Yes, we provide comprehensive cleanup services, including COVID disinfection services and most other types of biohazard cleaning.

As a professional blood cleanup company, we handle biohazard situations with the utmost care. Our services include the safe and thorough cleaning, sanitizing, and disposal of biohazardous materials.

Yes, we provide large loss recovery services. Whether it’s from a major water damage event, fire, or any other significant incident, our team is equipped to handle extensive cleanups and restoration. 

We offer a wide range of commercial cleaning services, including routine office cleaning, carpet and floor care, window washing, and specialized cleaning solutions.

Yes, we provide comprehensive coronavirus disinfecting services to help prevent the spread of COVID-19 in commercial spaces.

Cleaning up meth contamination requires careful, specialized methods because of the health risks involved. Our team uses top-notch methods and equipment to ensure the area is thoroughly decontaminated and restored to a safe condition.

Yes, we offer emergency services for water damage and structural drying. If you experience a sudden water issue or notice severe moisture problems, don’t hesitate to contact us.

Many homeowner’s insurance policies cover water damage restoration, including basement drying.  We can help provide documentation and work with your insurance company if needed.

Signs of hidden moisture include musty odors, mold growth, or damp spots on walls and floors. We use moisture meters and thermal imaging to detect hidden moisture that might not be immediately visible. 

Structural damage signs include sagging floors, cracking walls, and warped wood. If you notice any of these issues, you can contact us to address them immediately. 

It's best to consult with us for a thorough assessment and effective solution.

We offer 24/7 emergency services. Our team will do its best to be at your location within an hour of your call.

Signs of pipe-related water damage include unexplained water stains on walls or ceilings, damp or moldy odors, peeling paint, or water pooling on floors. If you notice any of these signs, it’s a good idea to get a professional inspection to determine the extent of the damage and address it promptly.

If you discover a burst pipe, first turn off your water supply to prevent further flooding. Then, contact us immediately for emergency repair services.

Yes, most home insurance policies cover burst pipes, but understanding the specifics of your policy is essential. We can help guide you through this process to ensure you're adequately covered.

When a pipe bursts, it can lead to significant issues, including a house-flooded burst pipe. Water can rapidly escape from the broken pipe, causing extensive damage to your property. You'll need to arrange for a broken water pipe repair to address the issue and prevent additional damage.

If you discover a busted pipe under the house or experience a pipe burst in the house, it’s important to act quickly. Start by turning off the main water supply to prevent further flooding. Then, contact a professional such as Honor Restorations to fix the burst pipe and perform burst water pipes repair.

Signs of storm or flood damage can include water stains on walls and ceilings, wet floors, and damaged roofing or siding. If you notice that your property has been affected by severe weather, contact us for a professional inspection.

Yes, we do! We understand that disasters can strike at any time, so we offer 24/7 emergency restoration and disaster cleanup services.

The time needed for storm and flood damage repair depends on the extent of the damage and the size of the affected area.

We use specialized equipment like high-powered pumps, dehumidifiers, and air movers to remove excess water and speed up the drying process.

We recommend regular inspections, proper maintenance of your building’s exterior, and having an emergency plan in place. Contact us for a more detailed consultation on storm preparedness.